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Body indentations are a normal occurrence to your new mattress and indicate that the upholstery layers are conforming to your body’s individual contours.
Think of a new pair of shoes. It takes some time to have them become more comfortable. Mattresses are the same. It takes a little time for the comfort materials to break-in and become more comfortable. Body impressions are an indication that the mattress is conforming to your body. Rotate your mattress every 3 months as described in the warranty card.